What you'll find in this FAQ section
This page answers the questions we hear most from our account holders — not a scripted rundown of every policy, but the real stuff: why a deposit might be pending, how to link your OVO wallet correctly, what happens when your account needs identity confirmation, and how to get back in if you're locked out on mobile. Each answer below reflects how
things actually work on bnn288 right now. If your question isn't here, our support team handles account queries directly through live chat. We keep this page updated when processes change, so the answer you read here matches what you'll see in your account today. Think of it as a fast reference before you reach out to support — most issues resolve before
you even need to.
- DANA
- OVO
- GoPay